Privacy policy

Privacy Policy

Last updated: November 8, 2025

The Trendy Shelf operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (“Services”). The Trendy Shelf is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our Services.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment information
  • Order and transaction details
  • Account information
  • Customer support communications
  • Device and browser information
  • IP address and usage data

How We Collect Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and website technologies
  • Through Shopify and third-party service providers
  • From marketing and business partners where applicable

How We Use Your Information

We use your personal information to:

  • Process and deliver orders
  • Provide customer support
  • Process payments and refunds
  • Improve website functionality and shopping experience
  • Send order updates and promotional messages
  • Detect fraud and maintain website security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify and payment processing providers
  • Shipping and courier partners
  • Customer support and analytics providers
  • Legal authorities if required by law

We do not sell your personal information unlawfully.

Shopify Services

Our store is hosted on Shopify. Shopify may process your information to provide and improve its services.

To learn more about Shopify’s privacy practices, please visit:

Shopify Privacy Policy

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze traffic and usage
  • Support marketing and advertising efforts

You may disable cookies through your browser settings.

Data Security

We take reasonable precautions to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

Customers are responsible for keeping their account credentials confidential.

Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.

Complaints

If you have any complaints regarding how we process your information, please contact us directly using the contact information below.

Contact Us

The Trendy Shelf
📍 1 C-1 Township, Lahore, Pakistan
📧 shopwithus685@gmail.com
📞 +92 318 043 7515